Mon ami Tony ...

A la conférence LeWeb'09, Tony Hsieh fit une brillante apparition en venant nous parler de la culture de sa société Zappos, tout juste rachetée par Amazon.
A la fin de sa présentation, il nous lance : "Si vous souhaitez me contacter, envoyez-moi un mail ...". Chiche, voyons si l'homme aux 1 Milliard de dollars répond réellement aux mails de parfaits inconnus.
Et bien à ma grande surprise oui ! Je lui demandais de m'envoyer sa présentation Powerpoint utilisée lors de son speech, ce fut fait sous huitaine, avec une invitation à Las Vegas en prime ;-)

"Hello Sam,

Thank you for emailing! Here is a copy of my slide show that I used during my presentation:

http://www.slideshare.net/zappos/delivering-happiness-le-web-121009

Also, if you'd like to learn more about how we manage our culture, customer service, marketing, training, hiring, and business in general, check out our new "Zappos Insights" subscription service:

http://www.zapposinsights.com/

There are a number of free videos if you click on the "Featured FREE articles" in the left column. You can also see a list of books we recommend reading by clicking on the "Suggested Reading" link.

Next time you're in the Las Vegas area, be sure to stop by our offices for a tour! Our headquarters are located right next to the airport. Tours take about an hour and are available Mondays through Thursdays, and we have a free Zappos shuttle service that can pick you up from the airport or your hotel and then drop you off afterward. To schedule a tour, feel free to follow this link:

http://tours.zappos.com

If you have any other questions or concerns, feel free to contact me back directly and I'd be happy to assist you. You are also welcome to contact us at 1-800-927-7671. Your Zappos.com family is here 24/7 to help you with anything and everything!

Tony Hsieh

Take a look inside Zappos!
http://blogs.zappos.com/blogs

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Take a look inside Zappos!
http://blogs.zappos.com/blogs
"

Vous l'aurez compris, ce mail générique ne fait pas de moi un ami de Tony Hsieh, mais je trouve remarquable cet esprit d'entreprise, ce côté sympa et cool avec des actes qui suivent réellement les paroles. Respect Tony.